Terms of Service
Last updated: August 21, 2025
1. Agreement to Terms
Welcome to QuizLoom ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, mobile application, and related services (collectively, the "Service") operated by QuizLoom.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service.
2. Acceptance of Terms
By creating an account or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
3. Description of Service
QuizLoom is an AI-powered educational platform that allows users to:
- Take interactive quizzes and assessments
- Create and share custom quiz content
- Participate in learning communities and competitions
- Track learning progress and achievements
- Access educational resources and materials
- Engage with other learners and educators
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
4. User Accounts
4.1 Account Creation
To access certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4.2 Account Eligibility
You must be at least 13 years old to create an account. Users under 18 should have parental consent. You may not create an account if you have been previously banned from the Service.
4.3 Account Termination
You may delete your account at any time. We may suspend or terminate your account if you violate these Terms or engage in harmful activities.
5. User Conduct
You agree to use the Service responsibly and in compliance with all applicable laws. You may not:
- Violate any laws, regulations, or third-party rights
- Post harmful, offensive, or inappropriate content
- Harass, bully, or threaten other users
- Share false, misleading, or deceptive information
- Attempt to gain unauthorized access to the Service
- Use automated tools to access or interact with the Service
- Interfere with the Service's operation or security
- Infringe on intellectual property rights
- Engage in commercial activities without permission
- Create multiple accounts to circumvent restrictions
6. Content and Intellectual Property
6.1 Your Content
You retain ownership of content you create and submit to the Service ("User Content"). By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content in connection with the Service.
You represent and warrant that your User Content:
- Is original or you have the right to use it
- Does not infringe on third-party rights
- Complies with these Terms and applicable laws
- Does not contain harmful or malicious code
6.2 Our Content
The Service and its content, features, and functionality are owned by QuizLoom and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our permission.
6.3 Content Moderation
We reserve the right to review, moderate, and remove User Content that violates these Terms or is otherwise objectionable. We are not obligated to monitor all content but may do so at our discretion.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.
8. Payments and Subscriptions
8.1 Paid Services
Some features of the Service may require payment. By purchasing paid services, you agree to pay all applicable fees and taxes. All payments are non-refundable unless otherwise specified.
8.2 Subscriptions
Subscription services automatically renew unless cancelled. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
8.3 Price Changes
We reserve the right to change our pricing at any time. Price changes for existing subscriptions will be communicated in advance and take effect at the next renewal period.
9. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:
- Merchantability and fitness for a particular purpose
- Non-infringement of third-party rights
- Accuracy, completeness, or reliability of content
- Uninterrupted or error-free operation
- Security of data transmission
We do not guarantee that the Service will meet your requirements or that any educational outcomes will be achieved through use of the Service.
10. Limitation of Liability
To the maximum extent permitted by law, QuizLoom shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or business opportunities
- Service interruptions or security breaches
- Third-party content or actions
- Educational or career outcomes
Our total liability for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless QuizLoom and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of third-party rights
12. Termination
We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination:
- Your right to use the Service ceases immediately
- We may delete your account and content
- You remain liable for any outstanding obligations
- Provisions that should survive termination remain in effect
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Nigeria. Any disputes arising from these Terms or the Service shall be resolved in the courts of Lagos, Nigeria.
You agree to submit to the personal jurisdiction of these courts for the purpose of litigating any such claims.
14. Dispute Resolution
Before filing any legal action, you agree to first contact us to attempt to resolve the dispute informally. We encourage open communication and will work in good faith to resolve any issues.
If informal resolution is unsuccessful, disputes may be resolved through binding arbitration in accordance with the rules of the Nigerian Institute of Arbitrators.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by:
- Posting updated Terms on our website
- Sending email notifications to registered users
- Displaying prominent notices in the Service
Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and QuizLoom regarding the Service.
18. Contact Information
If you have any questions about these Terms, please contact us:
Email: legal@quizloom.com
Phone: +234-812-250-8552
Address: QuizLoom Legal Department
Lagos, Nigeria
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM WAT
These Terms of Service are effective as of August 21, 2025 and were last updated on the same date.