Privacy Policy

1. Introduction

Welcome to QuizLoom ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our quiz platform and related services (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you register for an account or use our Service:

• Name and email address
• Username and password
• Profile information (optional)
• Educational background and interests
• Contact information for support purposes

2.2 Usage Information

We automatically collect certain information about your use of our Service:

• Quiz performance and scores
• Learning progress and statistics
• Time spent on quizzes and platform usage
• Device information and browser type
• IP address and location data (general)
• Cookies and similar tracking technologies

2.3 User-Generated Content

When you create quizzes, participate in discussions, or interact with other users, we collect:

• Quiz content and questions you create
• Comments and forum posts
• Messages and communications with other users
• Feedback and reviews

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our quiz platform
• Personalization: To customize your learning experience and recommend relevant content
• Communication: To send you updates, notifications, and support messages
• Analytics: To analyze usage patterns and improve our Service
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send promotional materials (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you explicitly consent to such sharing.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including:

• Cloud hosting and storage providers
• Analytics and performance monitoring services
• Email and communication services
• Payment processing services

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Restriction: Request restriction of processing of your information
• Objection: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our Service.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users between 13 and 18 years old, we recommend parental guidance and supervision when using our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account Information: Until you delete your account
• Quiz Data: For the duration of your account plus 2 years
• Usage Analytics: Up to 3 years for service improvement
• Legal Records: As required by applicable law

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a prominent notice on our platform

Your continued use of our Service after the effective date of the updated Privacy Policy constitutes acceptance of the changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: